Privacy Policy

This Privacy Policy explains how CliqThemes ("we", "us", "our") collects, uses and protects your information when you visit our website, buy our plugins, or work with us on a project. By using our website or services, you agree to the practices described here.

Information we collect

We collect information in two ways:

• Information you give us. Your name, email address, company details, billing information and anything you send us through forms, email or during a project.
• Information collected automatically. Basic technical data such as your IP address, browser type, pages visited and referring site, gathered through cookies and analytics.

How we use your information

• To respond to enquiries and provide quotes.
• To deliver, support and improve our plugins and project work.
• To process payments and send licence keys, invoices and receipts.
• To send service updates and, where you have opted in, occasional product news.
• To meet our legal and accounting obligations.

Cookies and analytics

We use cookies and privacy-friendly analytics to understand how the site is used and to keep it working properly. You can block or delete cookies in your browser settings, though some parts of the site may not function as expected.

Sharing your information

We do not sell your personal information. We share it only with trusted providers that help us run our business, such as payment processors, hosting providers and email tools, and only to the extent they need it. We may also disclose information where required by law.

Data retention

We keep your information for as long as needed to provide our services and meet legal, tax and accounting requirements. When it is no longer needed, we delete or anonymise it.

Security

We take reasonable steps to protect your information using appropriate technical and organisational measures. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, email us at the address below.

International users

We are based in Australia. If you contact us from another country, your information may be processed in Australia and other locations where our providers operate.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

Contact us

Questions about this policy or your data? Email [email protected].